Got Any Questions?
Frequently Asked Questions
Welcome to Jane et Jack Store, We make and sell handcrafted traditional and featured hair accessories, brooches and wigs.
We guarantee the quality and true description of our products, and provide you with perfect after-sales service.
We provide a return service guarantee, in the following cases:
Within 30 days of receiving the product.
The product is in perfect condition and can be sold again.
We will pack your order securely and use SF Express to ship your order.
When you place an order, you will receive detailed order information in your email.
When your order is shipped, you will receive an order tracking number and a tracking link.
Through the tracking link you can see detailed shipping information for your order.
Under the current circumstances, your product will be shipped in a week, and it will take about 20 days in transit.
If the product is lost or not delivered for a long time, we will give you a full refund.
We currently offer three payment methods with PayPal: pay now, pay later and pay without an account (using a credit or debit card).
Later we will try to provide support for Alipay and WeChat Pay.
If you find that you cannot pay, please feel free to contact us.